Subscribe to a plan and join our Slack channel
Once you subscribe, you will receive an invitation to our private Slack community and you can join it immediately
Ask your technical question
Type your question in the relevant support channel. We recommend to describe your problem in the clearest way possible. Official guidelines coming soon.
We reach out to you within 5 minutes
Your question will be dispatched to an expert support officer from HelpMyDev, who will get in touch with you within 5 minutes (up to 15 minutes at times of unexpected peak demand)
We work through the issue with you
We will explore your problem with you, check the issue in depth and potentially ask you more specific questions about the situation you're facing.
Problem solved !
Subject to the complexity of your request, we will solve your question in 5-30 minutes. You will only be charged 1 credit once you confirm that your problem has been solved.
Got lost? We're always here !
Questions about HelpMyDev itself do not count against your credits obviously. Feel free to head to #help-my-dev-support for any question, or reach out to one of our staff members directly.
We have several channels for each technical support topic. Feel free to suggest a new channel to us by writing to [email protected] or directly inside our community in #suggestions
Can't find an answer? Don't hesitate to reach out at [email protected]
HelpMyDev is a closed Slack community of experienced support officers who are available around the clock to answer technical questions in several technologies. Each language and technology has a dedicated channel led by an expert on the topic.
Subscribe, accept the invite to our Slack community and you can start asking questions right away! Our support officers will be happy to help you through your work day.
We won't let you down and we will still answer your questions. If your needs are frequently or significantly over the credit quota, we will contact you to understand how we can better help you.
Contact us for any special inquiries at [email protected]